PRIVACY POLICY – Chaaya AI

Effective Date: 01/01/2025
Last Updated: 17/04/2025

RAAVA ("we", "our", or "us") operates Chaaya AI (“Platform”), an AI-powered SaaS tool providing content creation services. This Privacy Policy outlines how we collect, use, and protect your data.

1. What Data We Collect

  • Personal Information: Name, email address, payment details.

  • Usage Data: Logs, browser type, device information, IP address, session duration.

  • Generated Content: Prompts, input data, uploaded files, and AI-generated outputs.

  • Third-Party Authentication: Data from services like Google, Facebook, or GitHub (if used for login).

2. How We Use Your Data

  • To provide, maintain, and improve our services.

  • To personalize user experience.

  • For billing and account management.

  • For technical support and communication.

  • For analytics, research, and product improvement.

3. Third-Party Services

Chaaya AI integrates with APIs and services (e.g., OpenAI, ElevenLabs, Stripe, Google Cloud). These providers have their own privacy practices. We only share data necessary for functionality.

4. Data Retention

  • Account data: retained until deletion request.

  • Generated content: stored temporarily or until user deletion.

  • Billing info: retained as per legal/accounting obligations.

5. Cookies & Tracking

Chaaya AI uses cookies for:

  • Authentication and session persistence

  • Analytics (e.g., Google Analytics)

  • User preference retention

6. Your Rights

Depending on your jurisdiction, you may have:

  • Right to access, rectify, or delete your data.

  • Right to object or restrict data processing.

  • Right to data portability.

To exercise your rights, contact: [[email protected] or [email protected]]

7. Security

We implement encryption, firewall protection, and access controls. However, no method is 100% secure.

8. International Data Transfers

We may process data outside your country, including jurisdictions with differing data protection laws.

9. Children's Privacy

Chaaya AI is not intended for individuals under 13 (or 16 in some regions). We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy. Changes are posted here with updated effective dates.